NASDAQ, LPSN - Liveperson Inc
LivePerson is a leading facilitator of online ecommerce interaction, enhancing
real-time sales, customer support and personalized expert advice. In 2007,
LivePerson hosted more than 50 million chat interactions across our diverse
customer base, while more than 600,000 paid transactions took place between
experts and consumers through Kasamba, which we acquired in October 2007.
LivePerson?s proprietary chat, voice, email and self-service/knowledgebase
applications, coupled with our domain knowledge and industry expertise, have
been proven to maximize the positive financial impact of the online
channel?increasing sales, customer satisfaction and loyalty while reducing
customer service costs.
More than 6,000 companies, including EarthLink, Hewlett-Packard, Microsoft,
Qwest, and Verizon, employ our technology to keep pace with rising consumer
expectations from the online channel. ...
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